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Reviews

Luxury Riviera Maya Hotel Reviews
One resort, three unique experiences. Grand Velas Riviera Maya goes "Beyond All Inclusive, Beyond Compare" to give you the vacation of a lifetime in Mexico. See what other guests think about their time in paradise and imagine the possibilities.
Be pampered in our serene spa. Relax and sip cocktails by one of the pools. Indulge in gourmet cuisine. Set the kids free in our Kids Club. Explore lush jungles and Mayan ruins. The best way to experience it all is by being here. But while you plan, read our latest reviews.

All Reviews

Guest   •   January 20, 2016

Best Spa Experience I've Ever Had

I just returned from a girls' trip to your fabulous hotel. Hands down, all six of us agreed that our time at the spa was the best spa experience we've ever had and we have been to many wonderful spas around the country (and internationally). We were also completely blown away by each and every staff member and our wonderful concierge (Marianna). The attention to detail, the attitudes and the overall joy that each staff member exuded made our time at Grand Velas an absolute dream. The food was delicious and we appreciated the extra "bells and whistles" for our friend celebrating her birthday on the trip. Bottom line, we have all come back raving about our experience and I have recommended your beautiful resort to many co-workers and friends. Thank you, thank you, thank you for such a memorable time!
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Guest   •   May 16, 2015

Best vacation by far

Best vacation ever! Stayed in the Grand Class,room was beautiful, pool is unbelievable. Food was amazing. Please give Roberto our butler and Angel by the ambassador pool a raise! I will come back again. My only questionable remark was Autor restrurant we did not enjoy. The service was great did not like the food.
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Guest   •   March 14, 2015

Good trip

We visited And enjoyed our stay. Bautista was extremely a great pool server at the pool by the spa. The room was very nice, resort was beautiful. The restaurants were good. We did not enjoy the restaurant Azul, Sen Lin, or the Frida. We liked the Luca, bistro, and the Piaf.
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Guest   •   February 25, 2015

Can't Wait to Return!!

My husband and I just returned from a wonderful stay at the Grand Class Suites at Grand Velas. We can't say enough about how perfect the entire experience was. From the moment we were greeted by our personal concierge, we were completely impressed by this resort and its friendly, and eager to please staff. The accommodations were beautiful; our king bed suite on the top floor was spotless, spacious, well appointed and had a spectacular view. Every single member of the staff was friendly and happy to serve. They often went above and beyond and were happy to accommodate any request. The restaurants are truly delicious, especially Piaf and Frida. The spa is one of the greatest ones we have ever visited. We would highly recommend Grand Velas, Mayan Riviera, and can hardly wait for the opportunity to return. Thank you for a wonderful vacation!!
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