Terms & Conditions
- Rates are per person, per night based on double occupancy, subject to change without notice (not valid for groups). Taxes and tips are included.
- All reservations must be confirmed with a credit card (Visa, AMEX, or MasterCard) of the traveling person. A credit card and identification are required upon arrival. Third-party credit cards are not accepted.
- The rate discount is valid as follows: 5% off Zen Grand Suites, 10% off Ambassador Suites, and 15% off Grand Class Suites. Blackout dates apply: Thanksgiving.
- The stay for kids and teens is included for Zen Grand, Zen Grand Pool, and Zen Grand Family Suites. Valid for travel before December 15th, 2024.
- The discount for kids and teens is valid for Ambassador, Ambassador Pool, Ambassador Family, and Grand Class Suites. Valid for travel before October 31st, 2024.
- Spa credit is per person, per night, and it is not combinable with Consortia amenities. Applies to treatments of 50+ minutes; does not apply to Beauty Salon, Spa Boutique, Water Ceremony, or outdoor Spa treatments (Spa Corner). It cannot be transferred from one guest to another and cannot be accumulated, redeemed for cash, or combined with any other Spa promotion. Unused balances will not be refunded. Does not apply to Spa Corner treatments. The Water Ceremony, as well as any other Spa service, requires a reservation with your Concierge or directly at the Spa.
- The photoshoot session is complimentary. Select your photo package between the different available options ($). Contact our e-Concierge: conciergerm@velasresorts.com.
- Promotion subject to change without notice. Valid for new and individual bookings only. Not applicable for groups or weddings and cannot be combined with other promotions.
- Blackout dates apply: Thanksgiving, Christmas, and New Year's.