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A large hotel room with two beds and a television, Grand Velas Riviera Maya, Playa del Carmen, Mexico
The Ambassador - Family Fun

A Family-Friendly Riviera Maya Resort

Make a lifetime of memories with your family surrounded by the relaxed elegance of our Ambassador ambiance. Our Riviera Maya Inclusive family resort features 195 spacious suites with Jacuzzi tubs and sitting areas - so everyone can relax together.

Enjoy Your Stay

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A living room with a couch, a coffee table and a sliding glass door, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Ambassador Ocean View Suite

A space designed to provide an exceptional experience. Admire the endless views of the Mexican Caribbean from your terrace and delight your palate with the selection of wines and artisanal mezcal that we have arranged in your suite.

Ideal for 3 adults and 1 minor (age 0 to 15)
Personal Concierge service
Wi-Fi
In-suite minibar
Bath with jacuzzi
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A balcony overlooking the ocean with a table and chairs, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Ambassador Pool Oceanfront Suite

The breathtaking views of the Caribbean Sea that you can enjoy from your private terrace with a plunge pool will be the prelude to unforgettable moments.

Ideal for 3 adults and 1 minor (age 0 to 15)
Personal Concierge service
Wi-Fi
Plunge Pool
In-suite minibar
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A baby's room with a crib, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Ambassador Two-Bedroom Family Suite Ocean View

Amenities are designed for each family member to enjoy paradise in the Riviera Maya.

Ideal for 6 adults and 2 minors (ages 0 to 15), or 4 adults and 4 minors
Personal Concierge service
Wi-Fi
In-suite minibar
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A large bedroom with a large bed and a view of the ocean, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Ambassador Governor Oceanfront Suite

Find an authentic sanctuary of relaxation in your Ambassador Governor Suite and let the attentive service of your Concierge take care of the rest.

Ideal for 2 adults and 1 minor (age 0 to 15)
Personal Concierge service
Jacuzzi
Serenity Massage
Plunge Pool
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A large dining room with painting on the wall, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Ambassador Presidential Oceanfront Suite

The sophisticated style of Riviera Maya will captivate you in this suite designed to offer an unparalleled lodging experience, from in-suite massages to the dedicated service of a Concierge and Housekeeper.

Ideal for 4 adults and 2 minors (ages 0 to 15), or 6 adults
Personal Concierge service
Jacuzzi
Serenity Massage
Plunge Pool
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Dine Deliciously

Three distinct experiences for every palate. Choose from romantic dinners showcasing the best of Mexican cuisine, family-friendly gatherings with hearty Italian dishes and all-day dining in a casual, open-air location.

The dining room at the hotel is very large, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Open From: 6:00 p.m. - 11:00 p.m. 
Reservations: 877-418-2963

Savory Italian fare served in a family-friendly and relaxed atmosphere. Gather around the table and enjoy.

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Lucca

A restaurant with tables and chairs set for dinner, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Open From: 6:00 p.m. - 11:00 p.m. 
Reservations: 877-418-2963

Showcasing the authentic flavors of Mexico, this elegant setting is the perfect place to reconnect and rekindle the romance.

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Frida

A restaurant with tables and chairs overlooking the ocean, Grand Velas Riviera Maya, Playa del Carmen, Mexico

Open From: 7:00 a.m. - 5:00 p.m. 
Reservations: 877-418-2963

A refreshing stop for breakfast, lunch or dinner, the relaxed ambiance is perfect for the whole family to recharge anytime.

Read More Azul

Azul

    Play, Relax, Renew

    There's something for everyone. Mom or dad can relax while the kids enjoy supervised activities. Extended families can gather and celebrate life's milestones. Everyone can enjoy the sparkling Caribbean Sea. This is fun, Grand Velas style.

    A beach wedding ceremony with palm trees and a sunset, Grand Velas Riviera Maya, Playa del Carmen, Mexico

    New Honeymoon Journey

    Embark on your dream honeymoon in the Caribbean. Enjoy lavish accommodations and unforgettable romantic experiences to create memories for you both.

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    Two women drinking orange juice

    Girls Getaway Package

    Jet down to Grand Velas for a lavish escape, complete with treatments at our world-class Spa to pamper you from head to toe. Relax and catch up with your favorite friends.

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    A woman sitting on a wooden dock near a pool, Grand Velas Riviera Maya, Playa del Carmen, Mexico

    Solo Travelers Experience

    Enjoy a personalized solo getaway in Riviera Maya as you experience adventure, relaxation, and culture tailored just for you.

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      Ambassador Experiences

      A man playing volleyball on the beach with children, Grand Velas Riviera Maya, Playa del Carmen, Mexico
      Experiences

      Beach Games

      Hit the beach for family fun with volleyball and football games.

      A children's play area with colorful furniture, Grand Velas Riviera Maya, Playa del Carmen, Mexico
      Experiences

      Kids' Club

      Guests 4-12 enjoy supervised fun designed especially for them.

      A woman snorkeling in the ocean with a group of fish
      Experiences

      Snorkel Tour ($)

      Everyone can explore the colorful reef and fish on this easy tour.

      A room with ping pong tables and a bar, Grand Velas Riviera Maya, Playa del Carmen, Mexico
      Experiences

      Teens' Club

      Cool activities and experiences for guests 13-18. No parents in sight.

      A young girl is riding a dolphin in a pool
      Experiences

      Swim with Dolphins ($)

      Make new aquatic friends on this once-in-a-lifetime experience.

      Three people riding bicycles near a white building, Grand Velas Riviera Maya, Playa del Carmen, Mexico
      Experiences

      Bike Ride

      Pedal your way through paradise. Everyone's a kid again on a bicycle.

      A woman in a yellow kayak paddling in the ocean, Grand Velas Riviera Maya, Playa del Carmen, Mexico
      Experiences

      Kayak Tour ($)

      Explore miles of coastline by sea on this fun, guided experience.

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