Grand Velas Riviera Maya

Grand Velas Riviera Maya Pressroom

Megan Sterritt
KWE Partners
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Aug 15

Virtuoso Honors Grand Velas Riviera Maya as Best Family Program In Annual Best of the Best Awards

Riviera Maya, Mexico (August 15, 2019) - Global luxury travel network Virtuoso® has named Grand Velas Riviera Maya the Best Family Program in its annual Best of the Best Awards. Every year only 50 hotels and hospitality leaders are nominated in the coveted awards, which recognize those who raise the bar in their respective areas. Nominees were determined by a poll of both Virtuoso travel agency members and Virtuoso preferred partners. Juan Vela Ruiz, vice president of Velas Resorts, received the award last night during Virtuoso Travel Week 2019.


GVRM Kid LR.jpgGrand Velas Riviera Maya was selected above other nominees as the very best Family Program, demonstrating innovation in family-friendly services and amenities and distinctly unique experiences. The AAA Five Diamond resort has special services and activities for all ages to enjoy with their age group or as a family. Cozy indoor spots offer everything from a Mexican Toys Workshop and new Kids' Art Gallery to cooking and baking classes, Spanish lessons, and dreamcatcher and piñata workshops. The resort is also now offering a new kids glamping experience and Bubble Bath Menu that serves up delicious-looking ice cream soap bombs full of favorite Mexican flavors. Teens aren't forgotten with the dedicated Teens' Club that has video games, disco floor & lights, karaoke and bar with teen-friendly drinks & snacks. A teens' training camp in the summer consists of a bungee, Zip Line, and climbing walls. For Grand Velas' littlest guests, babies are catered to with a Baby Concierge who can coordinate a crib, Mexican toys, baby floats, gentle bath and shampoo gels, and organic foods in advance. To foster quality time together, entertainment for families ranges from astronomy nights, Insta-worthy Cooking Classes that combine food and photography, sandcastle building, tortilla making, and Mexican Fiesta, to drive-in movies, eco-cycling tours, and Pre-Hispanic Shows. Insider microadventures offer families luxury day trips to discover some of the country's rich heritage from a helicopter to the Mayan ruins of Chichen Itza and Uxmal and colonial city of Merida. 


Families wanting to stay together can opt for one of the multi-bedroom Family Suites. The two and three-bedroom spacious suites, all over 2,000 sq. ft., feature interconnecting suites and private terraces with jungle or ocean views. Additional amenities for families consist of a stuffed animal of the resort's mascot, bathrobes and slippers in special mini sizes, family photo session and credit for the purchase of photos, kids' welcome beach kit, kid-friendly evening turndown and more.


Other nominees in this category were Gleneagles (Scotland), Half Moon (Jamaica), One&Only Cape Town (South Africa) and Rome Cavalieri, A Waldorf Astoria Resort (Italy).


For reservations or additional information, call 1-888-407-4869, or visit


Grand Velas Riviera Maya Family Program Video:


About Grand Velas Riviera Maya:

DJI-0019,medium_large.1538856796.jpgThe AAA Five Diamond Grand Velas Riviera Maya is an ultra-luxury all-inclusive resort set on 206 acres of pristine jungle and mangroves and with the finest white sand beach in the Riviera Maya. Guests can choose accommodations among oceanfront, ocean view and a Zen-like tropical setting, embraced by the flora and fauna of the Yucatan Peninsula's jungle. All 539 designer-like suites are exceptionally spacious, more than 1,100 square feet each, all with balconies, and some with private plunge pools. All feature fully stocked mini bars, L'Occitane amenities, artisanal mezcal, and Nespresso coffee machines. Bathrooms deserve special mention with walk in glass shower, deep soaking Jacuzzi tubs and marble interior. Eight restaurants, including five gourmet offerings, present a tour through Mexico, Europe and Asia. Cocina de Autor, at the hands of world-renowned celebrity chefs Bruno Oteiza and Mikel Alonso, holds the AAA Five Diamond Award, the first all-inclusive restaurant in the world to win this prestigious distinction. Se Spa is the region's largest spa sanctuary at more than 90,000 square feet, known for its authentic Mexican treatments, offerings from around world and signature seven-step water journey. Other features include 24-hour Personal Concierge; 24/7 in-suite service; three swimming pools; two fitness centers; water sports; innovative Kids' Clubs and Teens' Club; baby concierge; Karaoke Bar; Koi Bar; Piano Bar, and business center. The resort offers more than 91,000 square feet of meeting space and outdoor areas for events inclusive of a 31,000-square-foot Convention Center, able to accommodate up to 2,700 guests. The resort has won numerous awards from Travel + Leisure, Conde Nast Traveler, USA Today and several other magazines and major companies worldwide, including Virtuoso's Best Spa and TripAdvisor's Hall of Fame. A member of the Virtuoso Hotels & Resorts Program, Grand Velas Riviera Maya was built and is operated by Eduardo Vela Ruiz, founder and president of Velas Resorts, with brother Juan Vela, vice president of Velas Resorts, by his side. For reservations or additional information, call 1-888-407-4869, or visit