Terms & Conditions
- Rates are per person per night based on double occupancy, subject to change without notice. Taxes and tips are included.
- All reservations must be confirmed with a credit card (Visa, AMEX, or MasterCard) of the traveling person. A credit card and identification are required upon arrival. Third-party credit cards are not accepted.
- Rate discounts apply as follows:
- 10% off Zen Grand Suites for travel from March 1st to 31st, 2026.
20% off Grand Class suites for travel from April 23rd to 30th, 2026. - The rate discount for kids and teens applies exclusively to the Zen Grand Suites for travel from March 1st to 31st, 2026.
- Suite upgrade are valid from a Zen Grand Nature View Suite to an Ambassador Pool Ocean View Suite, or from a Zen Grand Pool Nature View Suite to an Oceanfront Grand Class Suite. Valid for travel from February 22nd to 25th, 2026.
- The spa credit is per person per night, and it is not combinable with consortia amenities. Applies to treatments of 50+ minutes; does not apply to beauty salon, spa boutique, Water Ceremony, or outdoor spa treatments (Spa Cabanas). It cannot be transferred from one guest to another and cannot be accumulated, redeemed for cash, or combined with any other spa promotion. Unused balances will not be refunded. The Water Ceremony, as well as any other spa service, requires a reservation with your Concierge or directly at the spa.
- The 45-minute professional photo session with The Evera Collective is complimentary. Digital photos are not included. Upon completion, 80 to 120 photographs will be available for optional purchase at $45 USD per photo. A reservation is required and must be scheduled at least two days in advance. A 4-hour notice is required for any cancellations before the session. The service is subject to availability and weather conditions. Further information at [email protected].
- This promotion is subject to change without notice. Booking window: Until March 15th, 2026. Travel window: Until April 12th, 2026. It is valid only for new and individual bookings. It is not applicable for groups or weddings and cannot be combined with other promotions.