Terms & Conditions
- Rates are per person, per night, based on double occupancy, subject to change without notice (not valid for groups). They include taxes and gratuities.
- All reservations must be confirmed with the traveling person's credit card (Visa, AMEX, or MasterCard). Upon arrival, a credit card and ID are required. Third-party credit cards are not accepted.
- The kids’ and teens’ stay is included in the rate of Zen Grand ambiance suites. Valid for travel from May 1st to October 31st, 2026.
- The 50% off on kids’ and teens’ rates applies to Ambassador and Grand Class ambiances suites. Valid for travel from May 1st to October 31st, 2026.
- The suite upgrade applies as follows:
From the Zen Grand Pool Nature View Suite to the Ambassador Ocean View Suite.
From the Ambassador Ocean View Suite to the Grand Class Oceanfront View. - Spa credit is per person per night, and it is not combinable with consortia amenities. Applies to treatments of 50+ minutes; does not apply to beauty salon, spa boutique, Water Ceremony, or outdoor spa treatments (Spa Cabanas). It cannot be transferred from one guest to another, accumulated, redeemed for cash, or combined with any other spa promotion. Unused balances will not be refunded. The Water Ceremony, as well as any other spa service, requires a reservation with your Concierge or directly at the spa.
- The 45-minute professional photo session with The Evera Collective is complimentary. Digital photos are not included. Upon completion, 80 to 120 photographs will be available for optional purchase, priced from $45 USD per photo. A reservation is required and must be scheduled at least two days in advance. A 4-hour notice is required for any cancellations before the session. The service is subject to availability and weather conditions. Contact our e-Concierge: conciergerm@velasresorts.com.
- This promotion is subject to availability and changes without prior notice. It is valid only for new bookings. Does not apply to groups or weddings and cannot be combined with other promotions.