Terms & Conditions
- Rates are per-person, per-night based on double occupancy.
- Rates are subject to change without notice. Not valid for groups.
- Rates include taxes and gratuities.
- All reservations must be confirmed with a credit card (Visa, AMEX and MC) of the person that is traveling. Credit card and ID are required upon your arrival. Third party credit cards not accepted.
- Kids free applies to two kids ages 4-12 years old (subject to availability according to the selected dates).
- Spa credit is per person, per night. Applies to treatments of 50+ minutes; does not apply to Beauty Salon, Spa Boutique, Water Ceremony or outdoor Spa treatments. Spa Credit cannot be transferred from one guest to another and cannot be accumulated, redeemed for cash or combined with any other Spa promotion. Unused balances will not be refunded. Does not apply to treatments to outdoor Spa treatments.
- Golf credit applies to Grand Coral Golf Course. Golf credit is per adult per day. Golf credit cannot be transferred, accumulated or redeemed for cash. Unused balances will not be refunded. Cannot be combined with other golf promotions. Transfer to the golf course not included. Shared golf cart included. Does not apply to groups.
- Boutique discount cannot be combined with any other promotion or discount. Does not apply to Spa boutique.
- Mini golf tournaments are held once a week at times specified by the resort; one tournament for adults and one for children ages 5-12. Reservation required. Contact our e-Concierge at conciergerm@velasresorts.com for more information about all onsite activities.
- Eco Tour: We invite you to tour the property to learn more about the local flora and fauna including trees, mangroves, Mayan legends and much more! The tour concludes with our "Putting down roots at Grand Velas Riviera Maya" tree-planting program, which includes a t-shirt and official certificate. Please note that the Eco Tour is offered twice a week at times specified by the resort. Reservation required.