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Reviews

Luxury Riviera Maya Hotel Reviews
One resort, three unique experiences. Grand Velas Riviera Maya goes "Beyond All Inclusive, Beyond Compare" to give you the vacation of a lifetime in Mexico. See what other guests think about their time in paradise and imagine the possibilities.
Be pampered in our serene spa. Relax and sip cocktails by one of the pools. Indulge in gourmet cuisine. Set the kids free in our Kids Club. Explore lush jungles and Mayan ruins. The best way to experience it all is by being here. But while you plan, read our latest reviews.

All Reviews

Guest   •   June 18, 2014

Simply Amazing

The level of service is beyond compare at the Grand Velas. Anything you need or would ever want is a phone call away with superior staff to serve you. My stay was honestly astounding from the first second I checked in, to the last second I checked out. I would highly recommend Grand Velas to anyone wanting to get away as a honeymoon, group, family, or just friends. Grand Velas hold accomodations for all types with superior service to everyone. I give Grand Velas a 110 out of a 100. A+
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Guest   •   June 18, 2014

Expect nothing but the BEST!!

From the moment we first entered The Grand Velas Resort my husband and I were floored by their hospitality, their professionalism, and their warm welcome! This resort is divine!! Everything is perfect! Their landscaping, their staff, their decor, their room service, spa, etc. I could continue raving about every detail they offer. My husband and I felt so welcomed that we definitely were sad to go back home. However, we will return very soon!! Thank you to all the amazing staff for being so wonderful to us and making us feel so special! Until next time! One more thing... Jesus our concierge is THE VERY BEST!!
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Guest   •   June 18, 2014

Tremendous breakfast buffet and lunch!

The large seletion of fruits might be expected, but the dozens of juice selections was fabulous! Beet juice, tangerine juice, a green drink and soy milk are just some of the more unusual choices. The preparation and presentation of the entrees and sides was almost overwhelming! Very healthy food...lovely presentation and excellent staffing! Coffee was delicious! Felt like royalty!
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Guest   •   June 18, 2014

Exemplary Service, Smile

The "Grand" in Grand Velas is an understatement! What a great place, food was awesome, and the service impeccable. If you visit, you will want to meet Julio and Allessio, they stood out above the best in service!
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