Luxury Riviera Maya Hotel Reviews

Je n’ai jamais vu un service aussi attentionné. Chaque détail est pensé avec soin et une grande humanité. La jungle à l’arrivée est digne d’un rêve. Une expérience tout simplement inoubliable

Our stay at Grand Velas Riviera Maya was fantastic from start to finish. The resort itself had immaculate grounds, incredible food, and a level of service that truly sets it apart as a luxury experience. A special shoutout to Luis at the Grand Class pool bar - he was phenomenal. Always friendly, attentive, and clearly passionate about what he does. He made every visit to the pool bar feel welcoming and memorable. Another huge thank you to Orlando from the karaoke bar. He brought such great energy, made everyone feel comfortable, and provided top-tier service all night. The staff at Grand Velas genuinely goes above and beyond, and Luis and Orlando are perfect examples of why this resort is so special. We can’t wait to return!

Increíble el trabajo en año nuevo, el show de magia, el buen amigo del bar en la piscina Pedro, prueben de ser posible un buen Balam o un Jade bebidas creadas por Pedrito, felicitaciones por todo y abrazos al increíble mago Spider