Luxury Riviera Maya Hotel Reviews

Still here and it’s incredible. Been to 6 all inclusive resorts in Mexico and this is either the best or tied for the best. By far the best food of any all inclusive. My wife and I are doing a honeymoon here and even though we’re in the adult section, you definitely cross paths with kids and such at restaurants and walking around the resort. Nothing against kids, we have 3 lol, but there’s something nice about being away from kids. But the building is incredible. Room is amazing. Best restaurants of any all inclusive. Might come back with our kids as they have a ton of cool stuff for kids as well. I’d even come back without them.

We had an amazing experience here! The facilities were beautiful, relaxing, and very well maintained. A special thank you to Gabriel in the Zen pools—he was an absolute angel. So kind, attentive, and welcoming, he truly made our visit even more special. His service went above and beyond. Highly recommend!

We are staying at the Grand Velas right now and it has been the best experience! We've been working with Nico and Ricardo, who are personal concierges, and it's been such a smooth process to get all the reservations, massages, and other activities scheduled through them. The ability to send them WhatsApp messages to get anything handled is such an awesome process. I messaged Nico that I needed a few products that I forgot to bring… Nico said he would go into town and buy them and bring them to me. The other thing that I really like is that the Grand Velas has a "pillow menu". If you don't like the pillows in your room, you can just order different “speciality” pillows (with varying support and hardness) and they'll bring them directly to you, which is such an awesome thing that I've never seen at any other place in the world. The Grand Velas never ceases to amaze with its ability to provide an outstanding experience in every way. Five stars all around. I highly recommend that you stay at the Grand Velas. It is the best resort in the entire world! This is the definition of peak luxury and opulence.