Luxury Riviera Maya Hotel Reviews

Absolutely incredible place. I cannot say enough great things about this place. The service, food, atmosphere, etc is top level. If you go look for Reyes that works the adult pool at the Grand class you wont be disappointed. That guy is amazing

Me gusto el servicio proporcionado, espero se me haga ir para con ustedes como luna de miel :) esta hermoso todo

We had 5 nights at Grand Velas Riviera Maya. A long overdue vacation/work trip. We never left the resort. The rooms were great, super comfortable beds. We were in the Ambassador building with a patio overlooking the beach at the far end of the pool area. The service was superb every day. We spent the first day in the Ambassador pool (family pool) and the rest of our days at the Grand pool (no kids). Dinner reservations are a must. Sin Lin, great dinner and delicious dessert. We didn’t get to try what our server deemed their “signature dish”, pad Thai with shrimp, which is a shame but what we had was great. The most stand out dinner was by far at Piaf. I had the spiced butter shrimp and it was the best meal I had the whole time. The other dinners we had were at Azul, Luca, and we had a work banquet on property the second night which had a bit of everything and was fantastic! We had a few room service breakfasts and the rest at Bistro. I had chilaquiles several times. I tried both sauces, and they were both delicious but my favorite was the red sauce. The mango yogurt smoothie was sublime! For breakfasts my husband had omelettes (chorizo, mushroom, cheese) and Huevos Veracruz. All were great. For drinks, try the mezcalitas. We had lunch by the pool a few days - the nachos with steak were a delightful surprise and the shrimp cocktail, while an unlikely choice, was also fantastic. Both recommended by the poolside server and both were delicious! The people, the staff, took such good care of us at every turn. Everyone was welcoming, helpful, attentive. We felt so well taken care of. It was a wonderful stay!