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Riviera Maya, Mexico Resort Reviews

From magnificent suites with stellar views and luxury amenities, to all-inclusive services, a heavenly spa, private beach, and convention and wedding services, Grand Velas Resort defines luxury vacations on the Riviera Maya of Mexico. Read our latest Riviera Maya hotel reviews and imagine your next escape to paradise
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Exclusive All-Inclusive.

April 15, 2017, Hermann F. Giron
Great service, excellent food and beverages. 7 a la carte restaurants and kids (and teen) clubs for parents to enjoy their own time off. Our whole family, grand parents included has come three times. Never been let down. Highly reccomended.
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Awesome

March 19, 2017, DINO FERRANTE
The resort is grade A, 5 Star. They think of everything and take care of everything. Everything is grand from the entrance, lobby, the rooms to the view.The only negative on a great week was the other guest at the pool. The last day of our vacation we got up early to watch the sun rise over the beach and infinity pool. They have awesome padded chairs at the pool. A few have curtains, for even more privacy. Now most of the week the pool area was at 50% capacity max. But the day before a large convention of investors and there family's checked in. Since we were leaving in a few hours we decided to stay dry and relax at the pools edge. In one section alone there were about 28 chairs , 4 were in use the rest were being "Saved" . They had pool toys, magazines, towels, sunscreen or some other crap to save the chair. We stayed there for two hours an never saw anyone come back to there "saved" seat. I would have to say that 90% of the best seats were saved. The other seats are good/great but not at the pools edge. Its the only thing that was a negative on my week. And it was the other guests not the resorts fault. I thought of saying something but we were leaving in a few hours. All in all its was a awesome vacation and place.
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Family Spring Break

April 07, 2016, J Boyle
We have been to Grand Velas 3 times and absolutely love it. We had been to one other all-inclusive resort in Riviera Maya before and the food there just wasn't up to par. Grand Velas's food is outstanding and the service impeccable. The staff is so friendly. We will always remember Pedro, Rodrigo, and Marco at the Ambassador pool. They were so attentive and always served with a smile. We stayed in the Zen section, which is so peaceful and relaxing. Claudia was our concierge and took care of every last detail of our stay, and continually checked on us to see if we needed anything. Chakka was our favorite place for breakfast and we were so well taken care of by all, especially hostess Jasmine (Yasmeen?) and waiters Willie and Antonio. The staff treats everyone like family and they aim to please. We will probably never even try another resort because Grand Velas is just perfect.
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5.0 / 5
45 Reviews

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