Luxury Riviera Maya Hotel Reviews

Espectacular! Empezando por el espacio y siguiendo por el trato amabilísimo, la comida, los servicios, la limpieza, la clase...una experiencia inolvidable.

5* for our amazing concierges Alfonso & Braulio who made our vacation. They were the completely shining light in our vacation. A few thoughts about the Grand Velas in general. It is not quite clear who it is a great option for. The pool is lovely and the resort has the advantage of being small. I think it is a great option if you - Want a very quiet vacation - Like a pool vacation that is adjacent to the sea (but not a beach vacation) - Like very long and drawn out dinners - Dislike buffets. It wasn't for us as we were looking for something that was sort of four seasons but AI adjacent with kids. And it wasn't that. But I am just saying this was more of a taste thing. When we were there the kids clubs had no one in them, and indeed we took a bus ride to the zen club and then there were no kids and empty of counsellors too! I would suggest if you come here you do a lot of room service...

The staff where cind and helpful. The was delicius. The kids spa is wonderful (Dream expirience). The teens club was so fun and Astrid was so nice Sasha, I am 7