Luxury Riviera Maya Hotel Reviews

Je n’ai jamais vu un service aussi attentionné. Chaque détail est pensé avec soin et une grande humanité. La jungle à l’arrivée est digne d’un rêve. Une expérience tout simplement inoubliable

One of the most premium All-inclusive resort in Cancun with own private beach and jungle.

This is an incredible 5-star all-inclusive resort. Pros: -heated pool for children, prior to going it was unclear if the pool at Ambassador was heated, and it definitely is. -they have activities throughout the day for the kids, including pool games, which the kids really enjoyed -teen room has lots of games, arcade games, video games, billiards, and fooseball -food is excellent. I get nervous about food quality at all-inclusives, and this was exceptional. Restaurants Frida and Lucca were great, would go again. -service is exceptional. on our last day the concierge said someone would get our luggage from our room at 9:00 am while we were at breakfast and when we were done with breakfast, luggage was in the lobby ready for checkout. -this hotel is very well-organized, staff is very friendly, and resort is clean. Area for improvement: -Would love to have chicken and veggie burger options for the daily burgers that are served by the pool *overall, will definitely go back.