Luxury Riviera Maya Hotel Reviews

We are staying at the Grand Velas right now and it has been the best experience! We've been working with Nico and Ricardo, who are personal concierges, and it's been such a smooth process to get all the reservations, massages, and other activities scheduled through them. The ability to send them WhatsApp messages to get anything handled is such an awesome process. I messaged Nico that I needed a few products that I forgot to bring… Nico said he would go into town and buy them and bring them to me. The other thing that I really like is that the Grand Velas has a "pillow menu". If you don't like the pillows in your room, you can just order different “speciality” pillows (with varying support and hardness) and they'll bring them directly to you, which is such an awesome thing that I've never seen at any other place in the world. The Grand Velas never ceases to amaze with its ability to provide an outstanding experience in every way. Five stars all around. I highly recommend that you stay at the Grand Velas. It is the best resort in the entire world! This is the definition of peak luxury and opulence.

One of the most premium All-inclusive resort in Cancun with own private beach and jungle.

Amazing is all I can say. The coconut yogurt drink is to die for. And let's not talk about the passion fruit and mango pina colada